What is the warranty period of the battery?
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The battery comes with a 10-year limited warranty, covering non-human-induced failures under normal use conditions.
What communication methods are supported?
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Our battery supports Bluetooth/WiFi for mobile apps; RS485 for PC software and inverters; CAN for inverter communication; and RS232 for PC software.
What safety designs does the battery have?
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Each battery has a built-in 100A BMS, pre-charge circuit, low-temperature charging strategy, 125A circuit breaker, trip unit, fire suppression, and RSD.
Which inverters can this battery communicate with?
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Compatible with all major inverters: Victron, Deye, Growatt, Lux Power, Sol-Ark, GoodWe, EG4, SRNE, and more.
Are Cubix series batteries compatible with older versions and wall-mounted batteries?
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It is compatible with older battery versions and wall-mounted batteries, but Cubix series batteries or wall-mounted batteries are recommended as the main device.
Do I need to buy battery cables separately?
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Each battery includes 1 pair of parallel cables, screws, a grounding wire, and a communication cable — no extra purchase needed.
How do fire suppression devices work?
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Once the fire suppression reaches the trigger temperature (338℉±18℉),, the fire suppression releases a large number of extinguishing particles, which quickly extinguish the fire by inhibiting the chemical reaction of the flame and displacing oxygen.
What precautions should be taken when charging at low temperatures?
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During charging, communication should be established with the inverter or charger to utilize low-temperature strategies and ensure cell lifespan.
How is communication established between older server rack batteries, Cubix series, and wall-mounted batteries?
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When connecting the parallel communication cables, there is no strict requirement for a specific port-to-port connection. However, for better consistency and stability, it is recommended to connect RS485-2 or RS485-IN to RS485-2 or RS485-IN, and RS485-3 or RS485-OUT to RS485-3 or RS485-OUT.
Do I need to buy battery cables separately?
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Each battery includes 1 pair of parallel cables, screws, a grounding wire, and a communication cable — no extra purchase needed.