Hello all,
I've now seen from Eco Worthy their assmbly video which shows the D bracket and the long actuator positioned on the east side and that is how I assembled mine and it's miswired. You've put out other videos showing it on the west side. So the question is What does the control engineering drawing show? You can only have it one way and get the wiring correct!
Thank you
Hi Brad, I have confirmed this issue with my coworkers. Yes the video showing the long actuator mounted on the west side is correct, while the manual and drawing is wrong. In the attached pic you will find the correct version.
@Bryce Freeman This information is incorrect! If you notice, the D bracket only has three bolts and should have four. It's an older drawing and not the latest one. I dissassembled my tracker and reassembled following this drawing, and my actuator is now bent and seized up. I'm wating on the correct information and replacement part from DC House, who is the seller on Amazon. I believe the D bracket goes on the east side with the actuator pointing to the west as per this Youtube video by Eco-Worthy just a month ago, but I'm still waiting on confirmation.
https://www.youtube.com/watch?v=uWM-xhXLXH8&t=28s
@Brad Lightner Hi, sorry looks like my coworker made a mistake when drawing this picture for you. But this drawing is not for use elsewhere, so only the 3 bolts on D rod is wrong. You may refer to the video and manual. Sorry, you have my sincere apologies.
@Bryce Freeman Wrong again! The video and manual are wrong, along with the drawing you show. The D bracket goes on the east side and the actuator goes on the west! Go to the tracker page on this website and you'll now see the tracker in the correct configuration, but there's no manual or video, other than Tony's Trackers on Youtube, that show the correct configuration. I've recieved my replacement part and assembled mine this way and is working as it should.
Brad Lightner
@Brad Lightner Hi Brad thank you so much for telling me that. We are recently rewriting the manual because of the wrong configuration info inside. The same issue may not exist anymore later. Any issues please find our customer service for further assistance.
