Hi, it doesn't matter where you got the product but you need to contact customer service from there. Would you mind tell me your email and Amazon order number? I will ask them to send you email. A...

@Bryce Freeman I've contacted customer service and they either don't answer the phone or emails.  Does it really matter where I purchased your product?  I got it at Amazon and they send y...

@Jake Taylor Hi, the 2 of 12v 50 ah batteries will not be enough for the trolling motor so I would recommend you contacting our customer service to get them replaced with bigger ones. They will tel...

@Eco Worthy I bought two of your 12v 50 ahm batteries for my 80lb trolling motor, without seeing this post. Please tell me what I need to do to correct my mistake.

this question was asked 8 months ago so i expect the person has already discovered the answers, but just in case i want to let you know i have a tracer-an solar charge contoller, thats very close t...

@Bryce Freeman This is very disappointing that you don't have a simple answer!!!!!!!!!!!!!!  What's the forum for? Thank you,  

Hi, you don't need two chargers but we still recommend charging the batteries one by one. If you do like you say, one of the batteries cannot be fully charged usually.

@Brad Lightner Hi, I am sorry for all the troubles...from which web did you place the order? I suggest you contact our customer service for further assistance. We got engineer who will help you sor...

@Bryce Freeman I really don't understand why this is so difficult.  You say V2 is 25 m/s at what voltage setting.  And shouldn't it be mph?  The manual says .20v and the default says...

Hi, I've just ordered 2 x 24v 100ah batteries which will be connected in parallel for a 24v trolling motor to make 200ah of capacity. Can I use one 24v charger connected to the "+" of one battery ...

Hi, I checked with our engineer and was told the wind speed m/s=V2*25

Hello, I'll try this again.  The V2 setting is at .20v, what speed does that represent?  The manual says the default is .35v, what wind speed does that represent.  No one is ever to...

Hi Brad, I have confirmed this issue with my coworkers. Yes the video showing the long actuator mounted on the west side is correct, while the manual and drawing is wrong. In the attached pic you w...

Hello all, I've now seen from Eco Worthy their assmbly video which shows the D bracket and the long actuator positioned on the east side and that is how I assembled mine and it's miswired.  Y...

@Scott P  The V2 voltage is adjustable and it's default value is .35v.  What speed is that?  Where's the scale for what voltage equals what speed?  I've seen nothing that tells...

@Bryce Freeman  Is that really true? According to the manual, V2 is the voltage setting at which the controller will initiate Wind Protection Mode. It appears to be adustable, though I haven'...

Hi, Brad! So I assume you are talking about the  solar tracker bracket. The controller cannot set wind speed. The program was written as triggering the lock at level 6 automatically(to prevent...

Hello all, I'm looking for a scale that tells me what wind speed equals what voltage setting. In the User Manual on page 9 it shows the voltage to be set at .20v and on page 13 it says it should b...

Hi, please do not mount the solar tracker on top of shipping container. The tracker is more heavy than the contrainer can support. It is only recommended to mount the tracker on the ground or flat ...

  Has anyone tried it?  Not sure if the roof can handle it.